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Socoder -> Off Topic -> New Card..

Posted : Wednesday, 17 May 2017, 07:22 - Mark Unread
Jayenkai
Lost my debit card..
*shrugs*
I never fucking go anywhere.. How could I lose the damn thing!?!

Had to cancel it and get a new one.
(Yes, I checked my account!!)

Have spent the past hour updating various websites, until I reached the "Hatchette Partworks" site, where I'm subscribed (for mum!!) to the Art of Knitting partwork.
"Log in to change your account details", except I can't remember the password.. Do the "Forgot my password" and wait a good 20 minutes before getting it, and finally logging in.

"Select your subscription", so I do.
"Change Billing Information", so I do.
"Name" "Address" "Telephone Number"
and..
"To update card information, please call ...."

Oh, FFS!!!

Why even bother with a fucking login!?!

-=-=-
''Load, Next List!''
Posted : Wednesday, 17 May 2017, 09:34 - Mark Unread
rockford
I've been there and done that myself Jay. This is not uncommon.

Proof that the online world really hasn't caught up with the way that people really want/need to use it. If I'm using their site, let me do absolutely EVERYTHING that I could do if I were to pick up the phone and talk to their customer service. FFS.