Musical Reprieve

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Socoder -> Off Topic -> Musical Reprieve
Tue, 04 Feb 2020, 18:00
HoboBen	DWP got rid of the Vivaldi hold music!!! And I helped!!! Linkage -=-=- blog \| work \| code \| more code
Tue, 04 Feb 2020, 18:00
Jayenkai	\o/yeay\o/ Congrats Now if only they could stop that "music stop.. crackle.. .. your call is important to us" crap. That's the WORST. When you think someone's finally answered, but it's just that sodding message for the 75th time. -=-=- ''Load, Next List!''
Tue, 04 Feb 2020, 18:32
steve_ancell	Their phone system is designed to intimidate and push up anxiety levels, I swear fuckin' blind the DWP is run by Nazis and Daleks.
Tue, 04 Feb 2020, 18:38
Jayenkai	They're apparently temporarily freezing the Universal Credit transitions, too. Having had to sort out my Mums, a couple of years ago. I can definitely see why so many people are having problems with it. Technology just isn't easy for many people, and the amount of registering and password keeping I had to do to get her sorted was insane. It doesn't help that if you ring the DWP, their default answer to everything nowadays is "you can do it online". Mum constantly gripes about how she used to be able to go down to the social in town, and chat about important things. Now if she tries that, they hand her a phone, make her wait for half an hour, then get told by the person on the phone that she has to do it online anyway. Absolutely useless, the whole system. -=-=- ''Load, Next List!''
Tue, 04 Feb 2020, 18:57
HoboBen	You'd think, but half the time when I do things on line now they tell me Oh you need to phone up!! -=-=- blog \| work \| code \| more code
Tue, 04 Feb 2020, 19:06
Jayenkai	Ugh..It's all an absolute mess.
Wed, 05 Feb 2020, 09:20
rockford	I have to call the DWP regularly, for my service users, and that music REALLY pissed me off! As for "You can do it online"? - "Actually I fucking can't ya bunch of bastards, otherwise I fecking would!" Honestly, each time I call, 45mins+ is wasted. There's not even a triage system to ascertain priority or just to weed out quick items, like chaning bank account or address etc. Bastards.