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Socoder -> Health Matters -> From mobile to housebound.

Posted : Friday, 02 November 2018, 04:53
Pakz

From mobile to housebound.


My mother had a scootmobile. She was granted one just before my father got sick. After he died my mother had to spend a good amount on the phone with the city officials and a care company to get my fathers scootmobile on her name. She could not part with the memory of his mobile.

Everything worked out and she was able to use it until this monday it broke and the care company pcked it up. She would get a temporary this thursday. Then that day nothing happened. Now we have spend 2 days on the phone trying to get her to be mobile again.

Somehow a city worker on his last day flagged the status to canceled and nobody there can fix this(they say) my mother has to reapply whic can take a month.

She is close to 70 years old and really has difficulty getting around. The has been on the phone for hours, but they either tell her to now call the other office(care or city) 3 people have been also trying to fix it for my mother.

Those people responisble, do they care? What a burocracy.

So far they have been lying, and delaying, and refering. Pahhh.
Posted : Friday, 02 November 2018, 05:04
Jayenkai
FFS, that's pathetic..
There should really be a quick and easy undo button for something that important.

Absolutely ludicrous..

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''Load, Next List!''
Posted : Friday, 02 November 2018, 09:32
rockford
I would use the term "disability discrimination" and threaten to sue for that plus false imprisonment (removing the means to get out is imprisoning her within her own home). It'll get sorted in nano-seconds.
Posted : Friday, 02 November 2018, 10:35
Pakz
The rayon manager called a while ago, he could get a scootmobile here in 14 days. My mother called back not long after he called and he could now get it here this next wednesday.

There were 4 people calling(me tweeting(dm)) for two days to get it this far. Initially they wanted my mother to re apply which would take a month. She is not happy since she was visiting my fathers grave every day until her mibile broke down.

This weekend noone can be reached.. but it helps that it already this wednesday.