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Socoder -> Web Development -> Amazzzzooonnnnnnnnnn - Support RANT

Posted : Monday, 01 November 2021, 10:04
rychan

Amazzzzooonnnnnnnnnn - Support RANT


As of today it has been 3 months of attempting to get Amazon to help out with their API and it's apparent failures we've had over the last 3 months. They couldn't help, their support team couldn't help, their premium support team couldn't help. Their engineering team.... couldn't help.

I noticed a small change in the code, that almost fixed things but... not quite. Despite amazon's support teams re-assurances of "oh no, that means it's all working", I posted over a bunch junk data instead of valid file uploads to get the same response.

This has to be quite possibly the worst and most long-term issue I've experienced in all my..flippp 15 years as a professional web developer, (many unprofesisonal years before that ) that's quite a while!

I guess that's most of my rant over for the moment

What's been your most loathed web-dev stuff? I've gone through moving hundreds of sites from server to server, PHP upgrades, crazy customer requests and numerous poor-documented API solutions but this one really seems the most tiresome.

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Web / Game Dev, occasionally finishes off coding games also!

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Posted : Monday, 01 November 2021, 10:43
Jayenkai
One server we were on for a while had a maximum 1000 files per folder, which meant I had to rewrite chunks of both SoCoder and AGameAWeek to save uploads in numbered monthly/yearly folder, instead of just dumping everything in the same place.
.. that was a right pain in the area, I can tell you.
Having to handle all the old files, whilst converting new files to new locations.
Gaaah!!!

But I guess it helps organise stuff a bit.
*grumble grumble*

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Posted : Monday, 01 November 2021, 10:47
rychan
Eeep, sounds familiar that. I remember having a similar issue with an FTP program that only showed the first 9999 files, which required some sort of a limit break / update to the program later on to handle things better.

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Posted : Monday, 01 November 2021, 12:13
Pakz
When MonkeyX came out, and having to run the games in a browser was a bit annoying. Sometimes I still come across example code that requires me to upload it to my site for it to run.
Posted : Monday, 22 November 2021, 06:14
rychan
3 weeks later and still no closer to figuring out why this isn't working...ha! It's ridiculous.

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Posted : Thursday, 02 December 2021, 06:56
rychan
and then, all of a sudden, all my old code works, without any changes... I bet it was just a permissions thing on their side. Oh well, here goes

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Posted : Thursday, 02 December 2021, 06:57
Jayenkai
Aaah, permissions. SyntaxError's evil twin.

Glad you got it all sorted.

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Posted : Thursday, 02 December 2021, 07:01
rychan
Same here, I'd suspected it was a permissions issue for months, hahaha, ahhhhh all the fun of the fair, at least I'll have an interesting thing to post on the ol' blog

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