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Socoder -> Off Topic -> Bad Service

Sat, 07 Jul 2018, 12:25
spinal
It seems that a popular used electronics and games store just doesn't want me to purchase a pebble time steel.

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Sat, 07 Jul 2018, 12:25
spinal
First attempt resulted in "we canceled your order because we couldn't source one" then the second attempt resulted in them sending me a bloody pebble steel, not the requested pebble time steel. At lease I can return it at the local store, no need to bother the post office with this mess.

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Sat, 07 Jul 2018, 12:47
Jayenkai
Hmm.. that’s no good.

TwitterRant!!!
Sat, 07 Jul 2018, 12:57
spinal
I'll see how it goes in the shop first. Also, if having the invoice on my phone is good enough for them, if I have to wait for a work day so I can print the damned thing out.

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Sat, 07 Jul 2018, 14:02
Pakz
What is it with printing themself with some people? I have on multiple occasions been noticing people requesting a printed out(written) letter. They do not accept emails(digital) with the same text on it. They seem to not want to print it out themselfs.

One time it was with a complaint. After some intervention by others(their collegues) they did accept the digital version. Seems some want to make it hard for people to get things processed.
Sat, 07 Jul 2018, 14:12
Jayenkai
Companies still insist on paperwork for signatures and the like..

.. if I’m honest, I much prefer to squiggle my signature IRL than trying to do it digitally!

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Sun, 08 Jul 2018, 02:34
spinal
Scribble it out, scan it, copy+paste into documents.

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Sun, 08 Jul 2018, 05:53
spinal
Well, I had no issues with the refund, which was nice

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Sun, 08 Jul 2018, 06:43
Jayenkai
\o/yeay\o/
Sun, 08 Jul 2018, 08:59
spinal
Second attempt... lets see if I can get the product I asked for. Because I sure as hell aren't going to pay £333 on amazon!

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Thu, 12 Jul 2018, 07:49
spinal
They sent the correct watch! Had to get 've quality though. Better than nothing and definitely better than £333 on Amazon.

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Thu, 12 Jul 2018, 08:10
Jayenkai
Guess that's not "too" bad of a service, then.. But, really, you shouldn't have had to have dealt with all that!

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