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Socoder -> Off Topic -> Parcels that Vanish

Thu, 31 Mar 2016, 07:07
GfK
Sent a parcel via Hermes - was needed for this Saturday. Turns out, no fucker's seen it since the courier took it last weekend. Am fucking boiling. ~>:|
Thu, 31 Mar 2016, 07:07
Jayenkai
Hmm.. .. *RAGE*
Thu, 31 Mar 2016, 07:18
GfK
Rang the customer up and had a chat with her, felt like a right numptard.

Just sent her a replacement via Royal Mail Next Day guaranteed by 1pm. Cost me £7.25. The t-shirt was only £11 so as it stands I've lost a few quid so far on this one, til Hermes stump up with the compo for the one that went missing.

Though, knowing my sodding luck they'll magically find it now and the customer will end up with a spare. But even if they do I'll know I've done all I can for my customer, which is more than Hermes have done.
Thu, 31 Mar 2016, 07:20
Jayenkai
Indeed.. Customer support is king..
Unless you're Hermes, obviously :\

or even Samsung

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Thu, 31 Mar 2016, 07:41
GfK
Samsung do indeed look like a shower of arse.

While watching that I wondered WTF was happening to my PC as I could hear a hard drive grinding noise... then realised I don't have any HDDs, they're all SSD! Paused the video, and sure enough the grinding stopped. Turns out the guy in the video has a mic which is picking up hard drive grindy noises as he records, and piping them through my left speaker!
Thu, 31 Mar 2016, 07:51
Jayenkai
Yeah, it's not up to his usual high video standards. I think he just used his laptop's webcam or something!! Even the audio sounds kinda lacklustre compared to his usual quality.
..

But it's a rant. I don't think he could be arsed doing a full setup just for a rant

.. Now, where's your ranty-vlog!?

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Thu, 31 Mar 2016, 08:00
GfK
I'm saving myself for when I get a dashcam. That's where the real televisual gold is!
Thu, 31 Mar 2016, 08:49
spinal
Always never use Hermes, all of their delivery people are contractors that get paid pennies for delivering/collecting.

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Thu, 31 Mar 2016, 09:01
Jayenkai
Our local Hermes courier is a great lady. She's the Postman Pat of the village, in that she stops and chats with everyone, and is nice and friendly.

She doesn't have a red van, though. Or a black and white cat.


... But once the parcel goes beyond our friendly courier, it's anyone's guess what happens to it!!

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Thu, 31 Mar 2016, 09:09
GfK
Our Hermes guy is a top bloke, too. But he only does Monday to Thursday.

This parcel went on Saturday, with his "stand-in".
Thu, 31 Mar 2016, 09:15
rockford
My son's birthday PS4 vanished when sent with a courier. It cost me two whole days of waiting and frustration with Amazon after they eventually acknowledged it had gone walkabout. The second day was wasted waiting for a replacement to arrive.
Thu, 31 Mar 2016, 10:52
Dabz
The only problem I've had with packages is my old Royal Mail post officeman used to pretend that they tried to deliver a package, and instead just never bothered and posted them little "We called but there was noone home" instead.

I was waiting for some memory, had the week off, sitting, I heard the letter box go... There was the red slip thing, opened the front said "Here mate I'm in, I'll have my parcel", he replied "You'll have a hard job mate, it's still in the post office" and just walked away! I was like "Your joking, I paid for that to be delivered...", he wasnt bothered... I went foooking light in the post office though!

Knobs

Dabz

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Thu, 31 Mar 2016, 10:59
rockford
Fookin bastard!

Yeah, I've been delivery noted a few times when I was in and waiting.

Fookin bastards!